Choose a COMPANY apartment building management service
While the apartment market is increasingly active, the competition is also increasing over time, investors of apartment systems must have the ability to promote extensive marketing to customers in many different forms.
People always consider carefully to find the suitable choice among the large number of types of apartments based on criteria of area, surroundings, quality of service, level of consumption. high standards and especially the quality of building operation management services. The competence of a professional condominium operation management unit is considered an important factor for apartment residents to consider when considering safety and security standards, meeting good living conditions and facilities. understand and create the most comfortable living environment possible, and avoid causing conflicts and conflicts in the management and operation of the apartment building.
Selecting management units before management boards have been set up:
The situation of apartment management in big cities, especially in Hanoi and Ho Chi Minh City, is very complicated. The recommendations, disputes, conflicts in apartment management that took place over the past are a testament. So how to choose a management unit to meet the needs of users and make the apartment system operate in the most professional and effective way?
According to the current trend, the Operational Management Unit is organized in two forms:
The first is that the Investor establishes a Management Board instead of hiring / delegating a third party to implement the apartment building operation management process. This form of "self-construction, self-management" has the most outstanding advantage is that there has been contact and understanding between the investor and the owner / user of the apartment throughout the process of establishing relationships, giving exchange information of buying and selling, to complete the apartment delivery contract; when this “self-built” management board is formed, the agreement and working process between the two parties will have a certain harmony.
However, this operational management model proved to be inadequate. When the Investor concurrently plays the role of the Management Board, they unintentionally make their apparatus more burdened: they do not have enough manpower to perform the management tasks, not to mention the human resource status. Well-trained and inadequate skills when dealing with specific situations, in addition, they do not have enough time to focus on investing in other projects. In particular, the conflict between investors and residents in many apartment building systems has been the subject of discussion by many media channels for many years. The main reason is that the Investor often behaves as the "boss", the management is not transparent, violates the original agreements, always arises disputes on benefits with residents, due to So many residents still want to choose their own operating management unit to limit the risk of conflict affecting their daily lives.
Due to the way the investor self-management reveals many inadequacies when conflicts and disputes arise between residents and investors, or more accurately, with apartment management and operation units, Because of not reaching an agreement on benefits as promised, in recent years, the investor has moved to hire a professional operation management unit.
The second form is to give management rights to a third party: The investor can hire / assign an effective apartment management management company to manage the building operation ( designating contractors) or bidding for service units to compete with themselves. This is a highly positive model, because the operational management units clearly define the service for residents instead of management. In particular, there is little or no conflict of interest between the management unit and residents. However, in order to gain the right to manage and operate the apartment building, the units must prove their competence, experience and professionalism when participating in bidding for apartment management strictly according to current law provisions. the law.